Balise Chevrolet of Warwick

Our Reviews

Robert D|2024 Chevrolet Trailblazer

Confirmed Service Customer

3/19/2026

Very professional, courteous, and efficient.

3/23/2026

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

WARWICK, RI

George T|2024 Chevrolet Trailblazer

Confirmed Service Customer

3/19/2026

Wait time was fine Oil change and general service was great. However, I told them one tire keeps losing air. They filled it and said tire was fine! The next day tire had lost 10psi of pressure. I had to fill it 2 days later. There definitely is a problem with this tire that they did not fix!!!

3/22/2026

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 214-6563 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

WARWICK, RI

Donna W|2021 Chevrolet Equinox

Confirmed Service Customer

3/20/2026

Very satisfied with Balise service !

3/21/2026

Donna, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CHEPACHET, RI

Lorna L|2026 Chevrolet Equinox

Confirmed Sales Customer

10/20/2025

Very friendly and very helpful in getting me what I was asking for

Tarek Ismaiel

10/21/2025

Our staff is committed to providing each of our clients with the best automotive experience! We can't wait to see you again, have a great day.

Business Response

NORTH SCITUATE, RI

Joseph D|2025 Chevrolet Silverado 1500

Confirmed Service Customer

10/20/2025

Good

10/21/2025

Joseph, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CRANSTON, RI

Robert D|2024 Chevrolet Trailblazer

Confirmed Service Customer

10/21/2025

Joe was so professional and everything was done efficiently

10/22/2025

Robert, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WARWICK, RI

Carrie D|2022 GMC Canyon

Confirmed Service Customer

10/21/2025

My service appointment was quick and easy!

10/22/2025

Carrie, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WARWICK, RI

Peter S|2018 Chevrolet Equinox

Confirmed Service Customer

10/31/2025

My appointment was 9am they took my vehicle in and 20 minutes later joe let know what had to b done hour later was all done good service and job done right.

11/3/2025

Peter, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WARWICK, RI

Kayla W|2026 Chevrolet Traverse

Confirmed Sales Customer

10/31/2025

Tarek was great putting us in the car we wanted with the best deal he could offer.

Tarek Ismaiel

11/3/2025

Kayla, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

Business Response

MIDDLETOWN, RI

Michael D|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

11/8/2025

Joe Papa is the best takes care of me and my vehicles great every time Great asset to Balise Comfortable waiting room prompt service Very happy with Balise

11/10/2025

Michael, we're happy you found our staff to be so supportive during your experience here at Balise Chevrolet of Warwick. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

W GREENWICH, RI

Gerard C|2025 Chevrolet Colorado

Confirmed Sales Customer

10/23/2025

Dylan was very professional & very helpful finding the vehicle that fit my needs.

DYLAN TEIXEIRA

10/26/2025

We're happy you found our staff to be so supportive during your experience here at Balise Chevrolet of Warwick. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WARWICK, RI

Carol G|2023 Chevrolet Malibu

Confirmed Service Customer

10/29/2025

The service was thorough and quick. Everyone was pleasant and more than helpful.

11/1/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

E GREENWICH, RI

Nancy C|2014 Chevrolet Volt

Confirmed Service Customer

11/1/2025

Joe worked to solve a complex repair problem successfully. Great job!

11/3/2025

Nancy, we're happy to hear you had such a positive experience with Joe! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

N PROVIDENCE, RI

William P|2014 Chevrolet Cruze

Confirmed Service Customer

11/17/2025

I brought the Cruze in for an oil change, tire rotation and multi-point inspection. The LED Strip needed changing in the back window and there was a blown-out bulb. But at over 100,000 things are going to start wearing out and blowing out. Everything was done and dusted in under two hours and at a fair price.

11/18/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WARWICK, RI

John M|2026 Chevrolet Suburban

Confirmed Sales Customer

10/22/2025

Quick and easy.

Tarek Ismaiel

10/24/2025

John, it is great to hear everything was done quickly and to your satisfaction! If you're ever in need of more help, please let us know!

Business Response

WARWICK, RI

Edwin S|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

10/22/2025

Very good

10/23/2025

Edwin, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

CRANSTON, RI

Joann D|2025 Chevrolet Equinox

Confirmed Service Customer

10/29/2025

Pleasant, friendly and quick service!

11/1/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Balise Chevrolet of Warwick and we hope to see you again.

Business Response

WARWICK, RI

Gary A|2021 Chevrolet Traverse

Confirmed Service Customer

11/21/2025

Great service. Informed me late in the day that my vehicle was ready.

11/24/2025

Gary, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

COVENTRY, RI

Barry I|2021 Chevrolet Trailblazer

Confirmed Service Customer

11/22/2025

Right on time and done in a quick amount of time

11/24/2025

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

WARWICK, RI

Heather A|2014 Buick Encore

Confirmed Service Customer

11/22/2025

The staff is always friendly and helpful.

11/24/2025

Heather, thank you so much for the positive review! We hope you have a great day!

Business Response

WARWICK, RI

Dennis A|2020 Chevrolet Colorado

Confirmed Service Customer

10/24/2025

great service excellent team work dropped my truck off at 10:00 ready by 12:30 very satisfied would tell friends and family to go to balise

10/26/2025

Dennis, your satisfaction is important to us, so we want to sincerely thank you for choosing Balise Chevrolet of Warwick and we hope to see you again soon!

Business Response

HOPE VALLEY, RI

Michael C|2023 Chevrolet Colorado

Confirmed Service Customer

10/30/2025

I am having rough shifting issues on my 2023 colorado. I asked to get a transmission flush at 46,000 miles. The manager informed me that doing this probably won't fix this issue and reminded me of my warranty. He explained that its a costly service. I appreciated him looking out for me.

11/2/2025

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

Business Response

N STONINGTON, CT

Melissa D|2021 Chevrolet Suburban

Confirmed Service Customer

11/20/2025

We expected more from the dealership GM sent out a letter saying that issue we had was covered through them .A sensor for the engine was defective.We ended up paying for the repair and charged our warranty we paid for. So this is why I have given a two star review.⭐️ ⭐️

11/23/2025

Melissa, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 214-6563 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

Business Response

CRANSTON, RI

Paula H|2023 Chevrolet Trailblazer

Confirmed Service Customer

11/27/2025

We were greeted by a friendly, professional and courteous associate. Always a pleasure to bring our into Balise.

11/28/2025

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WOONSOCKET, RI

Stephen S|2011 Chevrolet Volt

Confirmed Service Customer

12/4/2025

Wonderful service. Mike explained the whole process and did all the work on time as well as charging the quoted estimate. Very reasonable.

12/5/2025

Stephen, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

WARWICK, RI

Greg G|2019 GMC 1500 Sierra

Confirmed Service Customer

12/11/2025

Joe and Mike are very professional and explain things so I understand what and why my truck needed the repairs. Also flexible with scheduling and wait time is low.

12/12/2025

Greg, thank you for your kind review; we are happy to pass along your comments to the team here at Balise Chevrolet of Warwick - Service! We sincerely value your business and look forward to your next visit!

Business Response

CRANSTON, RI

David D|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

11/14/2025

Everything went good, except never put a oil .change sticker up with the miles on my vehicle after oil change .

11/17/2025

David, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CRANSTON, RI

James L|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

11/19/2025

As it should be, no issues. TY

11/21/2025

James, we're so happy we were able to help you out! If you have any further questions, please don't hesitate to reach out!

Business Response

PROVIDENCE, RI

Matthew W|2025 Chevrolet Silverado 1500

Confirmed Service Customer

11/19/2025

Quick and easy. Always friendly. Good value.

11/21/2025

Matthew, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

WARREN, RI

Luis G|2011 Chevrolet Equinox

Confirmed Service Customer

11/26/2025

Excelente

11/26/2025

Luis, we appreciate your positive review about your recent experience with us! We hope to see you soon!

Business Response

WARWICK, RI

Patricia B|2023 Chevrolet Equinox

Confirmed Service Customer

12/11/2025

was in and out of there within the hour.....did not try to talk me into things that were not necessary like other dealers have tried in the past

12/12/2025

Patricia, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

CRANSTON, RI

Abdelillah E|2025 Chevrolet Tahoe

Confirmed Service Customer

12/11/2025

Very helpful, friendly and professional 👍

12/12/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

CRANSTON, RI

Marie A|2019 Chevrolet Equinox

Confirmed Service Customer

12/15/2025

Service is always fast and great

12/15/2025

Marie, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ASHAWAY, RI

Carlene G|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/22/2025

This was our second time at the dealership with the same sales consultant Tarek Ismaiel. He was phenomenal. What we expected to happen was delivered. 5 star service. carlene gadoury

Tarek Ismaiel

12/22/2025

Carlene, we're happy you found our staff to be so supportive during your experience here at Balise Chevrolet of Warwick. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WARWICK, RI

James H|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/22/2025

Another great experience at Balise. Returned because of great customer service from Bob Peterson last year. Dylan Texiera was fantastic in handling my Silverado purchase last week, a real nice guy and very professional , thank you Balise

DYLAN TEIXEIRA

12/23/2025

James, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NEWPORT, RI

Ramon N|2023 Chevrolet Silverado 2500 HD

Confirmed Service Customer

11/10/2025

Joe and the guys in the service department are awesome!! My last truck lasted 300,000 miles due to servicing with them on time. Sometimes 1000 miles over or so on the oil.😂 Hopefully this truck gets me 450,000 miles. Thank you to Joe and the mechanics!

11/11/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Balise Chevrolet of Warwick - Service! We look forward to your next visit! Take care!

Business Response

WARWICK, RI

John B|2019 Chevrolet 2500HD Silverado

Confirmed Service Customer

11/24/2025

Always great service and a great team.

11/25/2025

John, your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care!

Business Response

E GREENWICH, RI

Michelle B|2020 Chevrolet Trax

Confirmed Service Customer

11/24/2025

Expert and fast service, oil change for my Chevy.

11/25/2025

Michelle, we're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WARWICK, RI

Harold B|2024 Chevrolet Trax

Confirmed Service Customer

11/24/2025

Very good

11/25/2025

Harold, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

Business Response

WEST WARWICK, RI

Paula H|2023 Chevrolet Trailblazer

Confirmed Service Customer

12/8/2025

We were having a digital notice about ( shift park ) once we shut the engine off. And the sound of ding ding would come on. The was in park and the engine off. This happened a few times. We called made an appointment. The Friday before our appointment we were planning to leave to run errands. And the digital info came up along with the ding ding. Would not stop. So we decided to drive the car to Balise service and ask if they could look at. We asked if could have the car early Monday and they said they would. We received a call Saturday morning that our car was done. We appreciate what the service department did to our vehicle done so we could do what we needed do on Monday. We had family arriving at the airport and 3 people and luggage we needed our vehicle. So we really appreciate the Balise dealership to expedite everything to more than we hoped for.

12/8/2025

Paula, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WOONSOCKET, RI

Edward L|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

12/24/2025

The staff and mechanics were outstanding. Great service in a timely manner. Vehicle issues were taken care of and resolved quickly.

12/25/2025

Edward, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

Business Response

WARWICK, RI

Richard C|2021 Chevrolet Malibu

Confirmed Service Customer

12/24/2025

Mike Stevenson, Was very helpful, Polite and let me know everything that was going on with my vehicle. Thanks

12/24/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PROVIDENCE, RI

Rebecca R|2026 Chevrolet Traverse

Confirmed Sales Customer

11/5/2025

Mo was my salesman And he was able to put me in what I wanted

Mohamed El Bardissy

11/6/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!

Business Response

WARWICK, RI

Armand A|2025 Chevrolet Blazer

Confirmed Sales Customer

11/5/2025

Typical car dealership strategy

Tarek Ismaiel

11/6/2025

Armand, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

W GREENWICH, RI

Steven R|2013 Chevrolet Malibu

Confirmed Service Customer

11/10/2025

Oh I can't thank you enough, Saturday my battery died around 2:00 in the afternoon, I reached out to Joe and he was able to get me squeezed in I was in and out and about a half hour extremely proficient professional service. Congratulations on your new position Joe Papa

11/11/2025

Steven, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Balise Chevrolet of Warwick

Business Response

WEST WARWICK, RI

Eric M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/28/2025

Sales team did a great job

Waldemar Velazquez

11/29/2025

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

COVENTRY, RI

Kenneth S|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

11/28/2025

I schedule appointment to have some work done on my 2022 1500 Silverado. The work was done 45 minutes ahead of the time they gave me to pick up truck. Service worker was pleasant and did only what I ask to have done and the price was what I paid at the end of the day. I drove away a happy person. I will be back when I need more work on my Chevy. Thank you very much for the excellent work.

11/29/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

WEST WARWICK, RI

Mary Ann S|2026 Chevrolet Equinox

Confirmed Sales Customer

12/4/2025

My experience was excellent. My sales consultant Dylan did a great job he was very professional

DYLAN TEIXEIRA

12/5/2025

Mary, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

CRANSTON, RI

Earl J|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

12/9/2025

They were nice and friendly

12/10/2025

We appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

Business Response

CUMBERLAND, RI

Patrick C|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

12/28/2025

Excellent customer service.

12/29/2025

Patrick, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PASCOAG, RI

James M|2019 Chevrolet Spark

Confirmed Service Customer

12/11/2025

Fast and efficient, with personable customer service.

12/13/2025

James, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WARWICK, RI

Denise B|2024 Chevrolet Equinox

Confirmed Service Customer

12/17/2025

Good service and clarity on the work being done!

12/18/2025

Denise, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

CRANSTON, RI

Daniel T|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/21/2025

Everyone was very helpful

Waldemar Velazquez

12/22/2025

Daniel, we're so happy we were able to help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Business Response

CHARLESTOWN, RI

Jeffrey M|2022 Chevrolet Trax

Confirmed Service Customer

12/21/2025

Smooth & no issues..

12/22/2025

Jeffrey, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WEST WARWICK, RI

St C|2015 Chevrolet Express

Confirmed Service Customer

12/26/2025

Great place to work with

12/27/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

NEWPORT, RI

Felix D|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/3/2026

Was quick and easy

Tarek Ismaiel

1/3/2026

Felix, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

Business Response

JOHNSTON, RI

Gary L|2025 Chevrolet Silverado 1500

Confirmed Service Customer

1/5/2026

Easy in and out with good service.

1/5/2026

Gary, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WARWICK, RI

Francis T|2026 Chevrolet Equinox

Confirmed Sales Customer

1/7/2026

I walked in and with a few questions and Mohamed El Bardissy created me with a smile and shook my hand as if we’ve been friends for years. “Mo” answered every question I had. He continued to impress me throughout the conversation with knowledge of the vehicle I was asking about. With that I just said let’s do it and that was that. The finance dept was the same. Family. I love the vehicle and am thinking of getting another one for my wife. Thank you Mo !!!

Mohamed El Bardissy

1/8/2026

Francis, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

WARWICK, RI

Elaine M|2024 Chevrolet Equinox

Confirmed Service Customer

1/9/2026

The lights are still not automatically going in and off

1/9/2026

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (877) 214-6563 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

COVENTRY, RI

Kenneth M|2021 GMC 1500 Sierra

Confirmed Service Customer

10/22/2025

It was very good

10/23/2025

Kenneth, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Balise Chevrolet of Warwick. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WARWICK, RI

Dianne H|2012 GMC Terrain

Confirmed Service Customer

10/22/2025

Professional and trustworthy.

10/23/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

WARWICK, RI

Gregory A|2023 Chevrolet Bolt EUV

Confirmed Service Customer

11/5/2025

Quick, timely, courteous

11/6/2025

Gregory, we're glad everything was completed quickly and to your satisfaction! If you're ever in need of more help, please let us know!

Business Response

WARWICK, RI

Nikolay L|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/20/2025

good prices

DYLAN TEIXEIRA

12/22/2025

Nikolay, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

RIVERSIDE, RI

Carissa R|2026 Chevrolet Equinox

Confirmed Sales Customer

12/31/2025

Was helped right away; everyone professional and friendly; showroom very clean and welcoming. Mo was great at answering our questions. Thanks!

Mohamed El Bardissy

1/1/2026

Carissa, thank you so much for your positive comments about Balise Chevrolet of Warwick! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CRANSTON, RI

Donald P|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

1/8/2026

More than happy JP and moe are the best they help get in my brand new 2500hd and couldn’t be more happier definitely recommend Balise Chevrolet to anyone great service !!!!!!!!!

Mohamed El Bardissy

1/8/2026

Donald, we appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

WARWICK, RI

Heather J|2020 Chevrolet Equinox

Confirmed Service Customer

1/8/2026

Was able to get military discount for a big bill was nice

1/8/2026

Heather, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WARWICK, RI

Robin D|2025 Chevrolet Equinox

Confirmed Service Customer

1/12/2026

Everyone is very pleasant and my vehicle was ready when promised

1/13/2026

Robin, your satisfaction is our top priority. Until the next time we meet, take care!

Business Response

WARWICK, RI

Antonio E|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/3/2025

I would like to thank Eliel Velazquez for a great job helping with everything he could to get me into my new Chevy Silverado. He was very patient, understanding on my budget and his communication with was outstanding. I will definitely recommend Eliel and Balise to anyone I know looking for a vehicle.

Waldemar Velazquez

12/3/2025

Antonio, thank you for your kind review; we are happy to pass along your comments to Eliel Velazquez at Balise Chevrolet of Warwick! Thanks again for the recommendation, and have an amazing day!

Business Response

RUMFORD, RI

Alison M|2026 Chevrolet Equinox

Confirmed Service Customer

12/12/2025

Booking was easy. All of the reminders and updates were helpful. Sales guy at the desk was very pleasant.

12/13/2025

We appreciate your positive review about your recent experience with us! Thank you for choosing Balise Chevrolet of Warwick and we hope to see you again.

Business Response

WARWICK, RI

Joann B|2026 Chevrolet Trailblazer

Confirmed Sales Customer

12/16/2025

The process of trading in my 2019 BMW for the 2026 Trailblazer was seamless and professional. The rep was more than knowledgeable and very courteous during this process. The trade-in value on the beloved BMW was more than far, as was the rates for the Trailblazer.

Mohamed El Bardissy

12/18/2025

Joann, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WARWICK, RI

Wendy W|2025 Chevrolet Trax

Confirmed Service Customer

12/18/2025

Oil change! Love Balise and my 2025 Trax!

12/19/2025

Wendy, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WARWICK, RI

David D|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

12/22/2025

The service was done perfectly and in a very timely manner great job and thank you

12/23/2025

David, it is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

WARWICK, RI

Robert T|2025 Chevrolet Colorado

Confirmed Sales Customer

1/1/2026

Great service and deal on a new m

Mohamed El Bardissy

1/1/2026

Robert, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CRANSTON, RI

Mara P|2024 Chevrolet Equinox

Confirmed Service Customer

1/20/2026

Always friendly. Prompt service.

1/21/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

PROVIDENCE, RI

Arthur F|2022 Chevrolet Colorado

Confirmed Service Customer

1/26/2026

i felt miss led on the truck and then took it in for service that should have been done before it hit your lot and still after I found the issues they are still not fixed, I will trade this in take the huge hit and never come back...

1/27/2026

We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (877) 214-6563 so we can make your experience a positive one.

Business Response

CHARLESTOWN, RI

James M|2019 Chevrolet Spark

Confirmed Service Customer

10/24/2025

Customer Service Rep. was very informative.

10/26/2025

James, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WARWICK, RI

Jeffrey B|2025 Chevrolet Colorado

Confirmed Sales Customer

10/29/2025

Smooth transaction all my needs were met! A++++

Mohamed El Bardissy

10/31/2025

Jeffrey, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Balise Chevrolet of Warwick. We do hope we can be of assistance in the future. Take care!

Business Response

WARWICK, RI

Jennifer S|2021 Chevrolet Trailblazer

Confirmed Service Customer

11/8/2025

Great communication and service

11/9/2025

Jennifer, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WARWICK, RI

Anthony P|2017 Chevrolet Traverse

Confirmed Service Customer

11/12/2025

Great service done professionally

11/13/2025

Anthony, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Balise Chevrolet of Warwick - Service

Business Response

FOSTER, RI

Kevin C|2007 Chevrolet Impala

Confirmed Service Customer

12/8/2025

Always reliable service never sell you anything you don’t need.

12/9/2025

Kevin, your wonderful feedback and rating mean a lot to us. We hope to see you soon!

Business Response

CRANSTON, RI

Kevin C|2019 Chevrolet 2500HD Silverado

Confirmed Service Customer

12/10/2025

Easy drop off, good communication. Exactly what was expected.

12/10/2025

Kevin, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WARWICK, RI

David B|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

12/10/2025

very professional and quick service to my vehicle

12/11/2025

David, we're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WARWICK, RI

Steven D|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

12/24/2025

Excellent , quick and professional !!

12/25/2025

Steven, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WARWICK, RI

Robert E|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

2/5/2026

Just an oil change went guick and very smooth. Seemless

JOE PAPA

2/9/2026

Robert, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

COVENTRY, RI

Jane S|2016 Chevrolet Trax

Confirmed Service Customer

1/5/2026

My description of the car trouble was taken seriously, and I received a call from the service manager explaining the actual reason for the problem. I appreciated their patience in telling me what the matter was.

1/6/2026

Jane, we're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Balise Chevrolet of Warwick

Business Response

COVENTRY, RI

David E|2025 Chevrolet Colorado

Confirmed Sales Customer

1/17/2026

great dealership to do business with ,have bought 5 cars from them .tom peasley great guy ,service depy rocks gotta go here for a car

Thomas Peasley

1/17/2026

We're happy you found our staff to be so supportive during your experience here at Balise Chevrolet of Warwick. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WARWICK, RI

Edward L|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

1/20/2026

All staff were courteous, professional and all around polite. Great service from my experience.

1/21/2026

Edward, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WARWICK, RI

Michael D|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

1/20/2026

Great service Joe Papa is fantastic

1/21/2026

Michael, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

Business Response

W GREENWICH, RI

John F|2024 Chevrolet Equinox

Confirmed Service Customer

1/20/2026

I was told one hour had to get to my wife in hospital. I told the service teck my issue after an hour and a half he informs me the cars key fab failed the first time. The second attempt was going to take an hour. I have programed many remotes for cars it takes 10 min at the most. Eventually after arriving at 940 am left at 12 please at least be honest, then got in my car had two pairs of pjs for my grandson and two oven tools the pjs were gone two tools were on front floor pjs gone.

1/21/2026

John, we regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (877) 214-6563 so we can work towards a resolution.

Business Response

N PROVIDENCE, RI

Peter D|2023 Chevrolet Trailblazer

Confirmed Service Customer

1/23/2026

Excellent service. Very professional!

1/23/2026

Peter, your satisfaction is our top priority. Until the next time we meet, take care!

Business Response

CRANSTON, RI

Michael R|2026 Chevrolet Suburban

Confirmed Sales Customer

1/30/2026

Very professional, straightforward conversations

SWANSEA, MA

Richard K|2024 Chevrolet Colorado

Confirmed Service Customer

2/17/2026

Professional and always getting it done

Joel Kupstas

2/19/2026

Richard, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

WARWICK, RI

Ramon N|2023 Chevrolet Silverado 2500 HD

Confirmed Service Customer

1/16/2026

The service department is great

1/16/2026

Ramon, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

WARWICK, RI

Christopher S|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

1/19/2026

Service department did a great job on truck. Thanks Joe!

1/20/2026

Christopher, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

Business Response

BRADFORD, RI

James A|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/23/2026

Excellent service, quick and timely, clean and nice waiting area….TV and coffee!

1/23/2026

James, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

CHARLESTOWN, RI

Luis G|2011 Chevrolet Equinox

Confirmed Service Customer

1/30/2026

Excellent

WARWICK, RI

Jeffrey F|2018 GMC 1500 Sierra

Confirmed Service Customer

2/11/2026

Great service team and experience!

Joel Kupstas

2/13/2026

Jeffrey, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WARWCIK, RI

John T|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

2/11/2026

It was good. The service was quick and easy

Joel Kupstas

2/13/2026

John, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WARWICK, RI

Steven R|2025 Chevrolet Silverado 1500

Confirmed Service Customer

2/12/2026

Joe is always courteous and offers fast turn around time

Michael Stevenson

2/14/2026

Steven, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WARWICK, RI

Bill T|2024 Chevrolet Silverado 1500

Confirmed Service Customer

2/15/2026

My vehicle had a wiring issue do to poor workmanship when assembled. My vehicle has 36,420 miles I feel they should’ve honored it with the warranty. It had nothing to do with anything I did. My service adviser did what he could to help me but it still cost me $450. This left a bad taste in my mouth due to the fact that every three years I buy a new Chevrolet pick up. I’m thinking very serious of looking to a different make.

Michael Stevenson

2/17/2026

Bill, we regret to hear that your experience with us was not a more positive one. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (877) 214-6563 so we can discuss your experience further. We look forward to hearing from you.

Business Response

CRANSTON, RI

Todd A|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

2/18/2026

service department was excellent

Joel Kupstas

2/20/2026

Todd, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Balise Chevrolet of Warwick. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COVENTRY, RI

John H|2025 Chevrolet Silverado 1500

Confirmed Service Customer

12/29/2025

It was quick, professional and fast

12/30/2025

John, it is great to hear everything was done quickly and to your satisfaction! We hope you have a great day!

Business Response

JOHNSTON, RI

Stephen B|2026 Chevrolet Traverse

Confirmed Sales Customer

1/2/2026

Overall good experience, but wait time to get everything wrapped up to long.

Brainer Jimenez

1/2/2026

Stephen, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WARWICK, RI

Matthew Taylor L|2023 Chevrolet Silverado 1500

Confirmed Service Customer

1/2/2026

The dealership is nice. The staff is very friendly. The waiting room is comfortable with a tv, and they offer water and coffee complimentary. However, oil changes/tire rotations are $100+ and it took almost two hours with an appointment with only those two items completed.

1/2/2026

We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (877) 214-6563 so we can make your experience a positive one.

Business Response

WARWICK, RI

Steven R|2013 Chevrolet Malibu

Confirmed Service Customer

1/8/2026

I went in for regular service and Mike was extremely professional, there was a part that I needed and he didn't even charge me later to put it in. Thank you very much for the awesome management

1/8/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Balise Chevrolet of Warwick - Service and we hope to see you again.

Business Response

WEST WARWICK, RI

Leah D|2019 Chevrolet Trax

Confirmed Service Customer

1/11/2026

After thinking that I had booked an appointment on line and not receiving any confirmation I called the service department and was told that there was no appointment. I was able to book service for the time frame I needed

1/11/2026

Leah, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WARWICK, RI

Melissa A|2021 Chevrolet Suburban

Confirmed Service Customer

2/2/2026

Your service was terrible due to the fact we were never called and updated on our service of a part for our 2021 Chevrolet Suburban. We were without a vehicle for 5 days? No service updates unless we called you?

Michael Stevenson

2/3/2026

Melissa, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (401) 226-0195 so we can make your experience a positive one.

Business Response

CRANSTON, RI

Richard F|2023 Chevrolet Silverado 2500 HD

Confirmed Service Customer

2/11/2026

Wonderful

Michael Stevenson

2/13/2026

Richard, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

COVENTRY, RI

Robin L|2025 Chevrolet Equinox

Confirmed Service Customer

3/2/2026

Great experience everyone is all helpful and polite.

Joel Kupstas

3/4/2026

Robin, we are glad we could help! Until the next time we meet, take care!

Business Response

WARWICK, RI

Joseph M|2019 GMC Acadia

Confirmed Service Customer

1/23/2026

They do good work but, charged $600 for front brakes an rotors. I think that's high as the advertise pads and resurfacing rotors for $249. That another $350 for rotors??? You already have the tires and calipers of to do the pads why is the labor so high to put in rotors?

1/23/2026

Joseph, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 214-6563 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

WARWICK, RI

Lindsay R|2019 Chevrolet Equinox

Confirmed Service Customer

2/2/2026

Joel was super helpful, and it was an easy service appointment!

Joel Kupstas

2/7/2026

Lindsay, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

WAKEFIELD, RI

Tad R|2009 Chevrolet Silverado

Confirmed Service Customer

2/18/2026

It’s always easy

Joel Kupstas

2/20/2026

Tad, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

CRANSTON, RI

Todd A|2025 Chevrolet Silverado 1500

Confirmed Service Customer

2/19/2026

Service and staff was excellent. Was a little disappointed with insurance results: Was told the road hazard covered all things tire and wheel related, when I purchased my truck. Hit a pothole and damaged valve stem, this was not covered.????????????

Joel Kupstas

2/20/2026

Todd, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WARWICK, RI

Patricia A|2023 Buick Encore GX

Confirmed Service Customer

2/27/2026

Excellent service. Great customer interaction. Will be returning for all needed services

JOE PAPA

3/1/2026

Patricia, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Balise Chevrolet of Warwick. If you have any further questions, please don't hesitate to reach out!

Business Response

WARWICK, RI

Jason G|2026 Chevrolet Silverado 1500

Confirmed Service Customer

3/3/2026

Great service fast.

Michael Stevenson

3/5/2026

We're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Business Response

WEST WARWICK, RI

Steven E|2013 Chevrolet Malibu

Confirmed Service Customer

3/6/2026

Mike took really good care of me, a lot of professionalism at this dealership, was able to get everything done in one day at a super reasonable price thank you for the excellent department service manager

Michael Stevenson

3/7/2026

Steven, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WEST WARWICK, RI

BRIAN S|2026 Chevrolet Equinox

Confirmed Sales Customer

3/11/2026

This was surprisingly a nice experience, We Stopped by not expecting to purchase that day, just look, And Thomas helped us out with the equinox we were interested in, we felt very comfortable there and left a deposit that Friday and returned Monday to purchase. Thanks Balise!

Thomas Peasley

3/13/2026

Brian, we're happy you found our staff to be so supportive during your experience here at Balise Chevrolet of Warwick. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TIVERTON, RI

Michael L|2024 Chevrolet Silverado 1500

Confirmed Service Customer

2/5/2026

Very happy with the service. Appointment was scheduled and service advisors were great. Sent the quote for repairs prior and they called to discuss/answer questions. Repairs done quickly and price was reasonable. Only suggestion would be making more loaners regularly available when vehicles need to be left for service.

Joel Kupstas

2/9/2026

Michael, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WARWICK, RI

ROBERT A|2026 Chevrolet Trax

Confirmed Sales Customer

2/16/2026

They were very helpful and friendly.

Waldemar Velazquez

2/17/2026

Robert, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

JOHNSTON, RI

William P|2014 Chevrolet Cruze

Confirmed Service Customer

3/4/2026

Supposedly you installed a new coolant bypass valve. I came, paid, picked it up and drove it to a couple of quick errand and parked it in the driveway. When I drive it last Tuesday I noticed that the temperature gauge too quickly rise to cooperating temperature. I attempted to run the defroster, nothing but cold air. We did the grocery shopping and drive it back home and parked it in the driveway. I checked the coolant level and it was nearly empty. Tell me, am I supposed to do a vehicle check every time you folks work on my car. I scheduled the vehicle for service on Friday. I don't think it's unreasonable to expect you to properly perform maintenance, is it?

Michael Stevenson

3/6/2026

William, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to address your concerns. Please reach out to us directly at (877) 214-6563 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

WARWICK, RI

MAYAR A|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

3/13/2026

Mohamed explained about choices I had in mind and presented more than one option

Mohamed El

3/16/2026

Mayar, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

CRANSTON, RI

Donna M|2012 Chevrolet Malibu

Confirmed Service Customer

3/13/2026

Excellent friendly service and very comfortable and clean waiting area today as always.

Joel Kupstas

3/16/2026

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MANVILLE, RI

Robert S|2024 Chevrolet Trailblazer

Confirmed Service Customer

3/20/2026

Very professional, courteous, and efficient.

Michael Stevenson

3/23/2026

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

WARWICK, RI

George H|2024 Chevrolet Trailblazer

Confirmed Service Customer

3/20/2026

Wait time was fine Oil change and general service was great. However, I told them one tire keeps losing air. They filled it and said tire was fine! The next day tire had lost 10psi of pressure. I had to fill it 2 days later. There definitely is a problem with this tire that they did not fix!!!

Joel Kupstas

3/22/2026

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 214-6563 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

WARWICK, RI

Don B|2021 Chevrolet Blazer

Confirmed Service Customer

11/18/2025

Service adviser Joel did a good job explaining the issue that was going on and the costs associated with getting it fixed.

11/20/2025

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WARWICK, RI

Angelo P|2026 Chevrolet Silverado 1500

Confirmed Service Customer

12/29/2025

Everything went smooth no issues

12/29/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

WARWICK, RI

David T|2018 Chevrolet Equinox

Confirmed Service Customer

12/31/2025

Balise has always done right by me. I use my car for work, and you help keep my car running in top shape, even though it has 248,000 miles on it! It wouldn't have gone that many miles without the maintenance help I get from Joe and the rest of the service team.

1/1/2026

David, we're happy you found our staff to be so supportive during your experience here at Balise Chevrolet of Warwick. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WARWICK, RI

KHANKHAM P|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

3/2/2026

Dealership was great and salesperson was very helpful and accommodating to my questions

DYLAN TEIXEIRA

3/4/2026

We're happy you found our staff to be so supportive during your experience here at Balise Chevrolet of Warwick. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WOONSOCKET, RI

LARRY S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

3/2/2026

Eli was awesome, I told him I work for the state and I don’t have much time. He gut me in and out in under two hours.

Waldemar Velazquez

3/4/2026

Larry, we're happy to hear you had such a positive experience with Eli! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WARWICK, RI

MICHAEL D|2026 Chevrolet Equinox

Confirmed Sales Customer

3/5/2026

Always great dealing with you guys. I tell all our friends how great you are.

DYLAN TEIXEIRA

3/6/2026

Michael, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CRANSTON, RI

Stephen J|2022 Chevrolet Equinox

Confirmed Service Customer

3/17/2026

Very good

Joel Kupstas

3/18/2026

Stephen, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

WARWICK, RI

PAUL C|2026 Chevrolet Trailblazer

Confirmed Sales Customer

3/27/2026

The salesman was very good went over and above to get everything done for me. I am very satisfied.

Tarek Ismaiel

3/30/2026

Paul, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Balise Chevrolet of Warwick. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

COVENTRY, RI

Steven P|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/26/2026

Moe was excellent very attentive and patient in my buying process of my new trailboss!

Mohamed El Bardissy

1/27/2026

We are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

Business Response

COVENTRY, RI

Frank D|2017 Chevrolet 2500HD Silverado

Confirmed Service Customer

1/28/2026

Service representatives do an excellent job of communicating

1/29/2026

Frank, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MIDDLETOWN, RI

Oscar C|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

2/1/2026

Mike was outgoing, friendly and helpful.

Michael Stevenson

2/2/2026

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please don't hesitate to reach out!

Business Response

WESTERLY, RI

David E|2018 GMC Savana

Confirmed Service Customer

2/13/2026

excellent,

Joel Kupstas

2/16/2026

David, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

WARWICK, RI

Gary L|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

2/18/2026

Mechanic Frank went way beyond the call of duty . Excellent guy with excellent work ethics

Joel Kupstas

2/19/2026

We're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CRANSTON, RI

MARIA C|2026 Chevrolet Trax

Confirmed Sales Customer

2/20/2026

Everyone was very nice and easy to work with.

Tarek Ismaiel

2/23/2026

Maria, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

EAST GREENWICH, RI

Marcus J|2013 Chevrolet Malibu

Confirmed Service Customer

3/4/2026

Thank you for accomodating me in the aftermath of the worst snowstorm in almost 50 years !

CRANSTON, RI

Tom M|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

3/9/2026

Appointment was easy to make, I was kept informed of the repairs. Service advisor was helpful.

Michael Stevenson

3/10/2026

Tom, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

WARWICK, RI

Daniel W|2023 GMC Terrain

Confirmed Service Customer

3/18/2026

I had serviced my old car there and now my new/used car and they didn’t skip a beat.

JOE PAPA

3/19/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

warwick, RI

Richard F|2023 Chevrolet Silverado 2500 HD

Confirmed Service Customer

4/5/2026

It was great

Michael Stevenson

4/7/2026

Richard, we really appreciate your feedback! We can't wait to see you again, have a great day.

Business Response

COVENTRY, RI

Vicki M|2018 Chevrolet Malibu

Confirmed Service Customer

1/9/2026

As always they take care of my vehicle and keep me safe.

1/9/2026

Vicki, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Balise Chevrolet of Warwick!

Business Response

N KINGSTOWN, RI

Mark H|2023 Chevrolet Bolt EV

Confirmed Service Customer

1/16/2026

I got an appointment for Vehicle Inspection same day an it only took 40 minutes!

1/16/2026

Mark, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SOUTH KINGSTOWN, RI

Bruce Z|2019 GMC 2500HD Sierra

Confirmed Service Customer

1/26/2026

Terrific service. I really appreciate the service manager feedback about my vehicle repair and scheduling maintenance. Very reassuring.

1/26/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

WARWICK, RI

Patrick C|2026 Chevrolet Silverado 1500

Confirmed Service Customer

1/26/2026

Excellent service department.

1/26/2026

Patrick, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

PASCOAG, RI

Gerard L|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

3/13/2026

I got a quick appointment and the vehicle was ready that day.

Michael Stevenson

3/16/2026

We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

Business Response

PAWTUCKET, RI

James A|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

3/26/2026

My easiest visit to date

Michael Stevenson

3/29/2026

We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

PROVIDENCE, RI

Samuel Z|2012 Chevrolet Cruze

Confirmed Service Customer

4/4/2026

Very professional staff. Waiting area was comfortable

PROVIDENCE, RI

Mona L|2025 Chevrolet Traverse

Confirmed Service Customer

4/6/2026

Professional informative and courteous

Joel Kupstas

4/7/2026

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

WARWICK, RI

Robert D|2024 Chevrolet Equinox

Confirmed Service Customer

4/8/2026

Everything was handled great Thank you

Michael Stevenson

4/10/2026

Robert, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!

Business Response

COVENTRY, RI

Peter A|2020 GMC 1500 Sierra

Confirmed Service Customer

4/13/2026

Great service

JOE PAPA

4/14/2026

Peter, we really appreciate your feedback! We can't wait to see you again, have a great day.

Business Response

NARRAGANSETT, RI

Joseph F|2025 Chevrolet Equinox

Confirmed Service Customer

3/2/2026

Fast and complete service.

Joel Kupstas

3/4/2026

Joseph, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WARWICK, RI

Claudine D|2025 Chevrolet Equinox

Confirmed Service Customer

3/2/2026

Joel was incredibly professional. Kept me in the loop at all times.

Joel Kupstas

3/4/2026

Thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you

Business Response

WEST WARWICK, RI

ROSEMARIE D|2026 Chevrolet Trax

Confirmed Sales Customer

3/12/2026

As always, we had a very good expiriience. Dylan is the best! Keep up the good work.

DYLAN TEIXEIRA

3/13/2026

Rosemarie, thank you for your kind words and this wonderful review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CRANSTON, RI

Janet L|2023 Chevrolet Equinox

Confirmed Service Customer

3/16/2026

They were very helpful great service.

Michael Stevenson

3/18/2026

Janet, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Balise Chevrolet of Warwick - Service

Business Response

ASHAWAY, RI

Donna J|2021 Chevrolet Equinox

Confirmed Service Customer

3/20/2026

Very satisfied with Balise service !

Michael Stevenson

3/21/2026

Donna, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CHEPACHET, RI

Abdelillah E|2025 Chevrolet Tahoe

Confirmed Service Customer

3/25/2026

Always nice and professional

Joel Kupstas

3/28/2026

Abdelillah, we are so happy to read such a great review about Balise Chevrolet of Warwick! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CRANSTON, RI

Alison M|2026 Chevrolet Equinox

Confirmed Service Customer

4/5/2026

Had a scheduled appointment at 10am. A tech came out to move the car in front of me inside the garage. But I still Had to wait outside the gate for several minutes until a tech came out and told me to leave my car where it was because they were unable to move cars around at the time. Otherwise everything went well. Only waited 1.5 hrs for my car and the tech was friendly and informative while checking me out.

Michael Stevenson

4/7/2026

We are very happy we could provide you with a positive experience! Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Business Response

WARWICK, RI

Adam N|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

4/8/2026

Very expensive

Michael Stevenson

4/8/2026

Adam, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

E PROVIDENCE, RI

James M|2019 Chevrolet Spark

Confirmed Service Customer

4/20/2026

Pleasant desk customer rep. Quick service. Comfortable waiting area.

Michael Stevenson

4/21/2026

James, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WARWICK, RI

JOSEPH D|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

2/18/2026

Great experience

Mohamed El

2/18/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WARWICK, RI

Elaine M|2024 Chevrolet Equinox

Confirmed Service Customer

3/12/2026

Very professional and very accommodating to my needs. I enjoy the staff and I have purchase my last 4 car leases either them. They are great. I recommend them highly’

Joel Kupstas

3/14/2026

We're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

COVENTRY, RI

ZACHARY S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

3/13/2026

I had a great experience. Tarik was an exceptional salesman. He was able to get me in the vehicle I wanted and answered all of my questions.

Tarek Ismaiel

3/14/2026

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!

Business Response

WARWICK, RI

Robert K|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

3/19/2026

Great service as always! I always feel confident bringing my truck to Balise knowing the top-notch service its going to get.

Michael Stevenson

3/20/2026

Robert, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CRANSTON, RI

Nancy M|2017 Chevrolet Trax

Confirmed Service Customer

3/23/2026

Joel was extremely helpful in helping me navigate the service needed for my car. Thank you Joel.

Joel Kupstas

3/26/2026

Nancy, we're happy you found our staff to be so supportive during your experience here at Balise Chevrolet of Warwick. If you have any further questions, please give us a call. We're always happy to help!

Business Response

BRISTOL, RI

Gregory H|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

4/4/2026

Eli and Ethan were great! They understood what I was looking for and went above and beyond to help me. Overall great experience from everyone involved. Would highly recommend Balise, Eli, and Ethan.

NORTH KINGSTOWN, RI

Angelo J|2024 Chevrolet Equinox

Confirmed Service Customer

4/13/2026

everybody very friendly helping out Joe is great

JOE PAPA

4/14/2026

Thank you for your kind review; we are happy to pass along your comments to the team here at Balise Chevrolet of Warwick! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WARWICK, RI

John F|2014 Chevrolet Impala

Confirmed Service Customer

4/20/2026

Been to the service department 8 times for a car I've owned for less than two years, thank God I opted for the extended warranty, because my engine blew, service department "replaced" the engine gave it back to me "fixed" only to have the check engine light come on a few miles down the road, TWICE! Then being told to take it home like that "it's fine" we won't have the part to fix it for a few weeks.... No loaner, nothing, just sent on my way with a car that still isn't fixed!

Michael Stevenson

4/21/2026

John, we regret to hear that you had this experience with us. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Balise Chevrolet of Warwick (877) 214-6563

Business Response

E PROVIDENCE, RI

Bret J|2018 Chevrolet Cruze

Confirmed Service Customer

3/2/2026

Front Desk was friendly and very helpful. Service was quick and thorough.

Joel Kupstas

3/5/2026

Bret, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WEST WARWICK, RI

MICHELLE K|2026 Chevrolet Trailblazer

Confirmed Sales Customer

3/3/2026

The salesman, Eli, was so very helpful. He listened to what I wanted and found the right car in the right color.for me.

Waldemar Velazquez

3/5/2026

Michelle, we're happy to hear you had such a positive experience with Eli! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WARWICK, RI

Joan L|2021 Chevrolet Equinox

Confirmed Service Customer

3/7/2026

na

Joel Kupstas

3/9/2026

Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

WARWICK, RI

Rodolfo J|2025 Chevrolet Equinox

Confirmed Service Customer

3/19/2026

Service appointment was easy to schedule. Arrived on time and vehicle was taken care of without a delay. Customer service was excellent and they explained fully what the problem was with the vehicle.

Michael Stevenson

3/20/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

PROVIDENCE, RI

Melissa M|2024 Chevrolet Traverse

Confirmed Service Customer

4/8/2026

Great service and fast

Joel Kupstas

4/9/2026

Melissa, we're glad everything was completed quickly and to your satisfaction! We hope you have a great day!

Business Response

WARWICK, RI

Barbara A|2025 Chevrolet Equinox

Confirmed Service Customer

4/22/2026

Quick and easy

HOPE VALLEY, RI

Alexa M|2016 Chevrolet Trax

Confirmed Service Customer

4/29/2026

Thanks for handling my break pad replacement. I mentioned that I have a repeated issue with my engine, upon start up and randomly while driving. I showed video documentation from over 5 different occurrences. From 2023- just last month! This is the third time I’ve asked for help with this issue and been told my “inspection shows clear. There’s a history of misfire shown but if it’s not happening now we can’t help now.” I mentioned checking spark plugs, turbo engine anything before it leads to a bigger issue and ultimately ruining my car. This is an extreme safety concern for me. Constantly on my mind if my car will shake stall and happen on the highway. When where how and for how long! I googled this and have learned this is a common issue with the Chevy Trax so why isn’t it being handled? How do you see history of issues but can’t fix it? I also have a check tire light on it was on when I dropped my car off and still is even after adding air. How could I pass inspection if this was on? I need to have all of this fixed immediately. Or I may have to call Chevy corporate.

Michael Stevenson

4/30/2026

We are disappointed to hear that you did not have a more positive experience with us at Balise Chevrolet of Warwick. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (877) 214-6563. We look forward to hearing from you.

Business Response

WEST WARWICK, RI

Michael D|2020 Chevrolet Impala

Confirmed Service Customer

3/11/2026

Always on time and thorough. Very satisfied.

Michael Stevenson

3/13/2026

We're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WARWICK, RI

MARY D|2026 Chevrolet Trailblazer

Confirmed Sales Customer

3/30/2026

The salesman was very helpful and he made my experience a good one

Tarek Ismaiel

3/31/2026

We're happy you found our staff to be so supportive during your experience here at Balise Chevrolet of Warwick. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WEST WARWICK, RI

DYLAN G|2026 Chevrolet Trax

Confirmed Sales Customer

4/21/2026

Tarek was friendly and helpful and helped me select the right car

Tarek Ismaiel

4/22/2026

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

CHEPACHET, RI

Chris M|2019 Chevrolet Corvette

Confirmed Service Customer

4/27/2026

Phenomenal service. I booked service for my Corvette, and not only was their specialist technician available on demand, the service was quick. I have come in twice and both times I was in and out in less than an hour. I had booked with a different dealership previously and had a cancelled appointment due to no technician available. I will be bringing all my vehicles here from now on!

Michael Stevenson

4/28/2026

Chris, thank you for taking the time to leave a review for us at Balise Chevrolet of Warwick. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

WARWICK, RI

Rod M|2019 Chevrolet Blazer

Confirmed Service Customer

4/27/2026

Just a scheduled oil change and multipoint inspection. Arrived early and into the shop quickly. Mike, the service advisor sent me a video of the multipoint inspection. I made a point of letting him know I thought that was pretty cool. I'm pleased with the service I always receive at Balise.

Michael Stevenson

4/28/2026

Thank you for your kind review; we are happy to pass along your comments to the team here at Balise Chevrolet of Warwick! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WARWICK, RI

Sunera S|2018 GMC 1500 Sierra

Confirmed Service Customer

5/6/2026

driving to work and Balise Chevrolet able to book within the same day. Service Representative “Joel K. awesome notified me the diagnostic issues “bent push-rod, AFM, Lifters on the right side bank” and with options for me to prepared for the out come expenses on if worst case scenarios and permission if technician can proceed forward on the repair. AAA+++ service Quick turnaround got my truck fixed within same week. I would like to Thank you Joel and the technician whom work on my truck got back on the road and it runs like a brand new truck. Thanks again.

Joel Kupstas

5/7/2026

Sunera, we're happy you found our staff to be so supportive during your experience here at Balise Chevrolet of Warwick. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

PROVIDENCE, RI

Robert G|2024 Chevrolet Trailblazer

Confirmed Service Customer

4/20/2026

I had a problem with the key fobs, they don’t work after the car has been idle for a while. I changed the batteries and it didn’t fix it, they said one was in backwards but that was not the problem both key fobs don’t work. Once you have them working they are fine until the vehicle has been idle for a while.

Michael Stevenson

4/21/2026

Robert, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (877) 214-6563 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

WEST WARWICK, RI

Candice L|2024 Chevrolet Trailblazer

Confirmed Service Customer

4/22/2026

So is your pleasure getting service done at your dealership? Everyone is polite, courteous, and understanding. Your dealership is one of the best in Rhode Island. I’ve purchased cars from many other dealers in Rhode Island, but this is the best experience I’ve had.

WARWICK, RI

Liliana D|2017 Chevrolet Corvette

Confirmed Service Customer

4/25/2026

my experience is always positive at Balise

Michael Stevenson

4/27/2026

Liliana, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HARRISVILLE, RI

Ramon C|2023 Chevrolet Silverado 2500 HD

Confirmed Service Customer

5/4/2026

My recent experience with the Balise service team was as good as the last 10 years. We’ve bought three vehicles here because of the service department experience.

Michael Stevenson

5/5/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WARWICK, RI

RONALD K|2026 Chevrolet Trailblazer

Confirmed Sales Customer

5/4/2026

Sales people are good and professional

Mohamed El

5/5/2026

Thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

PAWTUCKET, RI

Ethel S|2018 Chevrolet Malibu

Confirmed Service Customer

5/15/2026

Very prompt service

Michael Stevenson

5/15/2026

Kyle, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

COVENTRY, RI

Vicki L|2018 Chevrolet Malibu

Confirmed Service Customer

5/15/2026

I absolutely love my dealership. They take such great care of my car. They always let me know when I need service and when there might be a problem with my system. They keep me safe.

Michael Stevenson

5/16/2026

We are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

N KINGSTOWN, RI

Matthew D|2025 Chevrolet Silverado 1500

Confirmed Service Customer

5/15/2026

Always quick, thorough and professional at Balise.

Joel Kupstas

5/16/2026

We're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WARREN, RI

LOUIS C|2026 Chevrolet Trax

Confirmed Sales Customer

3/26/2026

Everyone was very courteous mostly very knowledgeable about product financing was easy process although I was not offered the lower interest rate which was stated in their ad

Mohamed El

3/29/2026

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please don't hesitate to reach out!

Business Response

WARWICK, RI

Matthew D|2025 Chevrolet Silverado 1500

Confirmed Service Customer

3/30/2026

Quick and easy, as always. Significant repair done within just over 24 hours. I'm happy to service the truck at Balise.

Joel Kupstas

3/31/2026

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WARREN, RI

Paula J|2026 Chevrolet Equinox

Confirmed Service Customer

3/30/2026

Service completed quick and seamlessly

Joel Kupstas

3/31/2026

We're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WEST KINGSTON, RI

WILLIAM R|2026 Chevrolet Traverse

Confirmed Sales Customer

4/14/2026

Best service... great experience.. I bought a new car.. that says all.. well done

Tarek Ismaiel

4/15/2026

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WARWICK, RI

Dianne T|2012 GMC Terrain

Confirmed Service Customer

4/23/2026

It was a bit strange to be notified my car was done via Text even though I mentioned to the person that checked my I will wait in The Dealership waiting room only 3 or 4 steps away. It was in personal. Sad things are coming to non verbal. Other wise service like always great!

Joel Kupstas

4/26/2026

Dianne, we really appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WARWICK, RI

Kevin M|2019 Chevrolet 2500HD Silverado

Confirmed Service Customer

5/20/2026

Service advisor was organized and communicated very well.

Michael Stevenson

5/21/2026

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WARWICK, RI

Roy C|2017 Buick LaCrosse

Confirmed Service Customer

5/30/2026

On time, $, as estimated.

Michael Stevenson

6/2/2026

Roy, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CRANSTON, RI

KRISTIN Q|2026 Chevrolet Trailblazer

Confirmed Sales Customer

6/1/2026

Tom helped my husband get into a new truck last month. He was awesome & we went back to see him as my lease was coming up. Tom was helpful & very knowledgeable. He made the entire process easy and painless. I was in & out and drove off with my new Trailblazer! Excellent service all around thanks Tom!

Thomas Peasley

6/3/2026

Kristin, we're happy you found our staff to be so supportive during your experience here at Balise Chevrolet of Warwick. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CRANSTON, RI

Derrick M|2025 Chevrolet Silverado 1500

Confirmed Service Customer

4/15/2026

Great Job, fast, courteous

Joel Kupstas

4/16/2026

Your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

W GREENWICH, RI

Carlene G|2025 Chevrolet Equinox EV

Confirmed Service Customer

4/24/2026

SO FAR IT HAS BEEN POOR MY CAR HAS BEEN BACK THERE TWICE IN TWO WEEKS YOUR SERVICE PEOPLE DON'T EVEN CALL TO UPDATE WE HAD TO CALL OUR SALES AGENT WHO WE BOUGHT THE CAR FROM TO GET SOMEONE TO CALL AND THE FEEDBACK WE ARE GETTING MAKES NO SENSE. I WILL BE COMING DOWN AFTER TO WORK TODAY TO PICK UP MY CAR AND IF SOMETHING ELSE GOES WRONG IT WILL BE BROUGHT BACK AND YOU PEOPLE WILL OWN IT CARLENE GADOURY

Michael Stevenson

4/24/2026

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (401) 226-0195 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

WARWICK, RI

Stephanie A|2021 Chevrolet Trax

Confirmed Service Customer

5/25/2026

Scheduling and add to my appointment were easy. Joe is always very nuce and keeps me updated. My car was finished in a reasonable amount of time.

JOE PAPA

5/25/2026

Stephanie, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FALL RIVER, MA

John C|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/11/2026

Quick appointment. Quick service time!

Michael Stevenson

6/12/2026

John, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

N PROVIDENCE, RI

KATHERINE S|2026 Chevrolet Trax

Confirmed Sales Customer

6/12/2026

Tarek was knowledgeable, professional, courteous and no pressure. I am very happy with the service he provided. The same is true about JP who handled financing

Tarek Ismaiel

6/12/2026

Katherine, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WARWICK, RI

Michael J|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

6/15/2026

Excellent service Joe Papa is an excellent service Manager

Michael Stevenson

6/16/2026

Michael, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

W GREENWICH, RI

John G|2015 Chevrolet Cruze

Confirmed Service Customer

6/18/2026

Everyone I spoke to from the telephone receptionist who scheduled my appointment to the repair team coordinators were polite, professional and friendly. Great service!

Michael Stevenson

6/19/2026

John, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WARWICK, RI

RICHARD P|2026 Chevrolet Equinox

Confirmed Sales Customer

5/4/2026

Very helpful

Thomas Peasley

5/5/2026

Richard, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

CUMBERLAND, RI

Anthony W|2018 Chevrolet Cruze

Confirmed Service Customer

5/16/2026

My experience was great, Tarek was very helpful

Michael Stevenson

5/16/2026

Anthony, we're happy you found our staff to be so supportive during your experience here at Balise Chevrolet of Warwick. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WARWICK, RI

Edward A|2024 Chevrolet Trax

Confirmed Service Customer

5/20/2026

Dylan was great. Explained everything.

Michael Stevenson

5/20/2026

Edward, we're happy you found our staff to be so supportive during your experience here at Balise Chevrolet of Warwick. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

E GREENWICH, RI

Michael A|2021 Chevrolet Spark

Confirmed Service Customer

5/27/2026

Everyone was very professional,knowledgeable and caring. Joel was the service coordinator and told me all that had to be done. Thank you Balise!

Joel Kupstas

5/28/2026

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SMITHFIELD, RI

Donna J|2021 Chevrolet Equinox

Confirmed Service Customer

6/3/2026

Very satisfied with Balise service

Joel Kupstas

6/4/2026

We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CHEPACHET, RI

David L|2021 Chevrolet Traverse

Confirmed Service Customer

6/5/2026

They completed my replacement of two tires and four wheel alignment sooner then quoted. There vehicle runs smoother for sure.

Joel Kupstas

6/6/2026

David, it is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WEST WARWICK, RI

TRACEY P|2026 Chevrolet Colorado

Confirmed Sales Customer

6/8/2026

Dylan, our salesman was fantastic. Very personable and knowledgeable about the vehicle we bought.

DYLAN TEIXEIRA

6/8/2026

Tracey, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

WYOMING, RI

JESUS P|2026 Chevrolet Colorado

Confirmed Sales Customer

6/27/2026

Got the car and financing I wanted. Didnt spend my whole day there. Didn't feel pressured and sale rep was honest and respectful.

Waldemar Velazquez

6/28/2026

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

JOHNSTON, RI

Timothy D|2026 Chevrolet Equinox

Confirmed Service Customer

7/8/2026

Very fast and explained everything very courthouses

Joel Kupstas

7/9/2026

Timothy, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WARWICK, RI

Mary C|2025 Chevrolet Equinox

Confirmed Service Customer

4/29/2026

Easy to get an appointment and very quick service!

Michael Stevenson

4/30/2026

Mary, we're glad everything was completed quickly and to your satisfaction! We can't wait to see you again, have a great day.

Business Response

CRANSTON, RI

Wendy A|2025 Chevrolet Trax

Confirmed Service Customer

5/29/2026

Prompt, courteous service. Love my CHEVY!

Michael Stevenson

6/1/2026

Wendy, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WARWICK, RI

Steven E|2013 Chevrolet Malibu

Confirmed Service Customer

5/29/2026

I appreciate your consistent service, along with your professionalism and management. Thanks again Mike and Joe

Michael Stevenson

6/1/2026

Steven, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WEST WARWICK, RI

Luis G|2011 Chevrolet Equinox

Confirmed Service Customer

6/13/2026

Excellent

Michael Stevenson

6/14/2026

Luis, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

Business Response

WARWICK, RI

Edna G|2015 Chevrolet Cruze

Confirmed Service Customer

6/18/2026

fast convenient service

Michael Stevenson

6/19/2026

Edna, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PROVIDENCE, RI

Kenneth J|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

6/22/2026

service underwriter was excellent kept me informed all the way

Michael Stevenson

6/22/2026

Kenneth, we really appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BARRINGTON, RI

Steven E|2013 Chevrolet Malibu

Confirmed Service Customer

6/30/2026

What can I say Mike and Joe were absolutely outstanding, I had a last-minute problem that needed to be addressed quickly and fast they were able to solve my problems within and beyond my expectations thank you very much.

Michael Stevenson

7/2/2026

Steven, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WEST WARWICK, RI

SARAH L|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

7/2/2026

Mohammed was great

Mohamed El

7/3/2026

Sarah, we really appreciate your feedback! Thank you, and have a fantastic day!

Business Response

WESTERLY, RI

Stephanie A|2021 Chevrolet Trax

Confirmed Service Customer

7/8/2026

Always a great experience at Balise! Service is performed in a reasonable amount of time and I am kept up to date on what is going on while I am waiting.

Michael Stevenson

7/8/2026

Stephanie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Balise Chevrolet of Warwick. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FALL RIVER, MA

Gayle M|2022 Chevrolet Equinox

Confirmed Service Customer

5/18/2026

Always great customer service!

Joel Kupstas

5/18/2026

Gayle, we are so happy to read such a great review about Balise Chevrolet of Warwick! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

TIVERTON, RI

Lou G|2016 Chevrolet Corvette

Confirmed Service Customer

6/15/2026

Always a top notch service appointment. Every one is professional, courteous and Service is always performed in a timely manner. Wait time for Service to be complete is always within expected time frames.

Joel Kupstas

6/16/2026

Thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

WARWICK, RI

Gregory T|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

6/23/2026

they cannot explain to me how a four year-old 2022 Chevy Silverado 1500 is burning oil with no leaks. I bought the truck brand new. All they did was do an oil change and reset the check engine light I was not pleased with the service. I explained multiple things that was going on and again couple of them were fixed others weren't. I have full warranty on it. I will be trading my truck in either Dodge or Ford

Joel Kupstas

6/24/2026

Gregory, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (877) 214-6563 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

WARWICK, RI

William P|2014 Chevrolet Cruze

Confirmed Service Customer

7/8/2026

Brought my 2014 Cruz in for oil change, tire rotation and multipoint inspection. On of the wheel sensor's batter failed right after the rotation. Balise no longer stocks the part so I was directed to order the set of four from Amazon. So ten year old cars are now, you want parts for a what?

Michael Stevenson

7/9/2026

William, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (877) 214-6563 so we can assist you further.

Business Response

WARWICK, RI

Gayle M|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

7/20/2026

Great customer service! We wouldn’t think of going anywhere else!

JOE PAPA

7/21/2026

Thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

TIVERTON, RI

Lesa M|2023 Chevrolet Blazer

Confirmed Service Customer

7/20/2026

Took my car in same day

JOE PAPA

7/21/2026

We're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WEST WARWICK, RI

JOHN M|2026 Chevrolet Traverse

Confirmed Sales Customer

7/27/2026

Sales process including communication during the negotiations of price and trade made the process easier to agree to the deal.

DYLAN TEIXEIRA

7/28/2026

John, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WARWICK, RI

CARLTON V|2026 Chevrolet Silverado 3500 HD

Confirmed Sales Customer

6/3/2026

It was a great sales experience

Mohamed El

6/4/2026

Carlton, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

WOOD RIVER JUNCTION, RI

Elaine M|2024 Chevrolet Equinox

Confirmed Service Customer

6/8/2026

Always a pleasure doing business with you. Thank you

Michael Stevenson

6/9/2026

Elaine, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COVENTRY, RI

David A|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

6/10/2026

👍

Joel Kupstas

6/11/2026

Thank you for the high star rating! If you have any further questions, please don't hesitate to reach out!

Business Response

W GREENWICH, RI

Kristin L|2026 Chevrolet Trailblazer

Confirmed Service Customer

6/17/2026

I brought my trailblazer in was greeted upon arrival. When it was time to pick up the vehicle everything was explained to me and it was very easy I was in & out.

Joel Kupstas

6/18/2026

Kristin, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CRANSTON, RI

John A|2023 Buick Encore GX

Confirmed Service Customer

6/17/2026

Service was excellent

Michael Stevenson

6/17/2026

John, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Balise Chevrolet of Warwick

Business Response

WARWICK, RI

LORI B|2026 Chevrolet Trax

Confirmed Sales Customer

6/29/2026

Everything was wonderful except they put my information all my paperwork on a blessed drive, but I don’t have a computer to print it out on. I really want my paperwork.

Thomas Peasley

7/1/2026

Lori, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

CRANSTON, RI

TIMOTHY L|2026 Chevrolet Colorado

Confirmed Sales Customer

7/6/2026

Was very nice the salesman was polite and the whole process was really easy . And I thought it was a very good experience

Waldemar Velazquez

7/7/2026

Timothy, thank you so much for the positive review! We hope to be of service to you again in the future. Best wishes, Balise Chevrolet of Warwick

Business Response

WARWICK, RI

Elaine A|2014 Chevrolet Cruze

Confirmed Service Customer

7/31/2026

it was excellent.

Michael Stevenson

8/4/2026

Elaine, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CRANSTON, RI

John R|2026 Chevrolet Suburban

Confirmed Service Customer

7/31/2026

Easy process

Joel Kupstas

8/4/2026

John, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WARWICK, RI

Frederick A|2027 Chevrolet Equinox

Confirmed Service Customer

7/31/2026

very pleasant people

RIVERSIDE, RI

Julia M|2017 Chevrolet Sonic

Confirmed Service Customer

5/6/2026

Very courteous and professional.

Joel Kupstas

5/7/2026

Julia, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

PAWTUCKET, RI

Gwyn A|2019 Chevrolet Traverse

Confirmed Service Customer

6/18/2026

Balise Team got me in and out within 30-45 minutes for the oil change, multi point inspection as well as a quick add on of the State Inspection. Thank you as always!

Joel Kupstas

6/19/2026

Gwyn, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WARWICK, RI

Richard J|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

6/22/2026

Easy process. Always does a great job in service

JOE PAPA

6/22/2026

Richard, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WARWICK, RI

David P|2016 Chevrolet Colorado

Confirmed Service Customer

6/24/2026

Great service and customer support

Michael Stevenson

6/26/2026

We are so happy to read such a great review about Balise Chevrolet of Warwick! If you have any further questions, please don't hesitate to reach out!

Business Response

CRANSTON, RI

Roy C|2013 Chevrolet Tahoe

Confirmed Service Customer

6/24/2026

Convenient appointment. First class service. Fair price.

Joel Kupstas

6/26/2026

Roy, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CRANSTON, RI

ROLAND P|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

6/29/2026

It was great the sales man and the manger were very accommodating and great to work with

Waldemar Velazquez

7/1/2026

Roland, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

NORTH KINGSTOWN, RI

Craig N|2024 Chevrolet Equinox

Confirmed Service Customer

7/1/2026

Oil change was done well and efficiently

Joel Kupstas

7/1/2026

Craig, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WEST WARWICK, RI

Paul G|2020 Chevrolet Trax

Confirmed Service Customer

7/26/2026

Great a S always

Joel Kupstas

7/27/2026

Paul, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

WARWICK, RI

JUSTINE D|2026 Chevrolet Equinox EV

Confirmed Sales Customer

7/29/2026

I had a good experience working with Tarek. I ended up purchasing a car here and I’m glad I did.

Tarek Ismaiel

7/31/2026

Justine, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

PROVIDENCE, RI

Michael K|2016 Chevrolet Express

Confirmed Service Customer

8/11/2026

My service advisor made the process easy and was helpful and communicative throughout. The waiting area was well appointed and made it comfortable waiting for my vehicle to be ready. I was pleased with the overall service experience from start to finish and I will continue to bring our fleet vehicles to Balise for service.

Joel Kupstas

8/12/2026

Michael, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

PATRICIA D|2026 Chevrolet Trailblazer

Confirmed Sales Customer

5/18/2026

Tom Peasely was informative and very helpful

Thomas Peasley

5/18/2026

Patricia, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

E PROVIDENCE, RI

HAKAN G|2025 Chevrolet Corvette E-Ray

Confirmed Sales Customer

6/13/2026

Reliable and friendly people at the dealership

Tarek Ismaiel

6/14/2026

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

BLUE BELL, PA

Donald J|2026 Chevrolet Silverado 2500 HD

Confirmed Service Customer

6/17/2026

Experience was great service writer was polite and listen to my needs service was fast and awesome

Michael Stevenson

6/17/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WARWICK, RI

Lina L|2023 Chevrolet Trailblazer

Confirmed Service Customer

6/19/2026

Doesn’t appear as though what was recommended for service was accurate. Not having my best interest in mind as a loyal customer. Just looking to make money off of customers . Banking on a fact the I’m a female and not aware about of what is being said. Broken bolt on my exhaust and I was quoted over $200 to fix . Informed that it’s no longer under warranty as I was told that this is due to rust . This part is stainless steel so how can it be rusted? My partner which used to own his own dealership and ex mechanic did call and asked to speak with the manager however till this day no one has reached out. I paid over $200 for a right front tire replacement because I was told that I had a slow leak however tire pressure light never came on and there was no indication of this. That’s s is detrimental to the transmission to replace just one tire . I’m not feeling to confident I’m bringing in my 3 year old car that was brought there due to mentioned issues.

Michael Stevenson

6/20/2026

Lina, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

Business Response

NORTH PROVIDENCE, RI

Paul J|2020 Chevrolet 2500HD Silverado

Confirmed Service Customer

7/31/2026

Michael in the service dept. was very helpful with the last repair to my 2020 2500 HD. Everything went smoothly

Michael Stevenson

8/4/2026

Paul, we're happy you found our staff to be so supportive during your experience here at Balise Chevrolet of Warwick. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

N SMITHFIELD, RI

Diane M|2025 Chevrolet Trax

Confirmed Service Customer

8/17/2026

Very pleased with my experience there.

Michael Stevenson

8/18/2026

Diane, your satisfaction is our top priority. We hope you have a great day!

Business Response

NORTH PROVIDENCE, RI

Paul G|2020 Chevrolet Trax

Confirmed Service Customer

8/24/2026

Great

Michael Stevenson

8/25/2026

We really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WARWICK, RI

RENEE B|2026 Chevrolet Equinox

Confirmed Sales Customer

6/27/2026

Great service and willing to work with us on getting my new SUV

DYLAN TEIXEIRA

6/28/2026

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WEST WARWICK, RI

Wendy A|2025 Chevrolet Trax

Confirmed Service Customer

7/3/2026

Great service. 7th new vehicle purchased from your dealership since 2007. Always the best.

Michael Stevenson

7/4/2026

Wendy, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

WARWICK, RI

Christen C|2017 Chevrolet Malibu

Confirmed Service Customer

7/6/2026

Was able to get vehicle in next day

Michael Stevenson

7/7/2026

We're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

JOHNSTON, RI

GARY L|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

7/29/2026

Great sales and GM, process smooth and all transparent.

Mohamed El

7/31/2026

Gary, thank you so much for the positive review! Until the next time we meet, take care!

Business Response

WARWICK, RI

Jeffrey A|2022 Chevrolet Trax

Confirmed Service Customer

8/1/2026

Quick and smooth ! Thank you 1

Michael Stevenson

8/3/2026

We're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WEST WARWICK, RI

Barbara B|2011 Chevrolet Equinox

Confirmed Service Customer

8/12/2026

Appointment on time, kept informed of all services that needed to be done and explained very well

Joel Kupstas

8/13/2026

Barbara, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

WARWICK, RI

Bryan B|2023 Chevrolet Silverado 1500

Confirmed Service Customer

8/25/2026

Brought my Silverado in for an oil change and waited for it. The wait was about 45 mins. The did change the oil drain plug and seal. I asked if that was covered and they said no. I have only had service done at the dealership and if they damaged the plug they should have replaced it at no cost. One other note I was in the dealership last week to talk to them about extending my warranty on my 2023 Silverado. I also asked for the trade in vale for me truck. The sales manger took my keys and looked at my truck and never gave me the trage in value. When I was there for my oil change I asked the sales manager if he had my trade in value and said he would get it for me. I still do not have it. So I am having to go to another dealership that will help me make my decision to buy a new truck.

Joel Kupstas

8/28/2026

Bryan, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (877) 214-6563 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

WARWICK, RI

Virginia M|2021 Chevrolet Spark

Confirmed Service Customer

8/26/2026

I called about a concern and was told to come right in. I did and the problem was taken care of in a timely manner.

Joel Kupstas

8/29/2026

Virginia, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WARWICK, RI

ISABELLE G|2026 Chevrolet Equinox

Confirmed Sales Customer

5/28/2026

Great experience from start to finish at Balise. 3rd car in a row I bought from a Balise dealership. Always adding additional perks when buying from Balise, Leased and included all maintenance for the length of the lease, free 60 trial at a local car wash. My salesman Tom P. was easy to deal with and no pressure tactics. Thanks again

Thomas Peasley

5/29/2026

Isabelle, Wow, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

CUMBERLAND, RI

Robert S|2024 Chevrolet Trailblazer

Confirmed Service Customer

6/29/2026

My experience was awesome!!! Everyone is professional and accommodating!! I came in with a screw in my tire” no appointment” and there was no question- I was told they would take care of it ASAP- and they did. I highly recommend sales and service to everyone

Joel Kupstas

7/1/2026

Robert, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Balise Chevrolet of Warwick. If you have any further questions, please don't hesitate to reach out!

Business Response

WARWICK, RI

Matthew Y|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

7/10/2026

Staff was friendly & kind

Joel Kupstas

7/11/2026

Matthew, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WARWICK, RI

Dawn M|2018 Chevrolet Trax

Confirmed Service Customer

7/23/2026

Everything perfect

Michael Stevenson

7/25/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WEST WARWICK, RI

Stephanie A|2021 Chevrolet Trax

Confirmed Service Customer

7/30/2026

Employees are helpful and friendly. Repair was completed in less time than I was told. I was given a heads up on future repairs needed.

Michael Stevenson

8/1/2026

Stephanie, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FALL RIVER, MA

Craig A|2023 Chevrolet Trailblazer

Confirmed Service Customer

8/24/2026

It was very fast

Cristina Rosario

8/25/2026

Craig, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

EXETER, RI

William J|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

9/11/2026

I have had nothing but excellent service since I bought my truck there about a year and a half ago, but this last trip left me scratching my head and questioning I I can trust this dealership. I had a nail in a tire & was told that the tire was in too bad a condition to repair it even though the nail was in a place that was normally easy to repair. I was then told that the tire on the other side of the axle needed to be replaced since the tread was too low. I did mention that I had a tire replace there a year and a half ago, but it was on the front (btw, no mention of aging tires 1.5 years ago and I'm a teacher; don't drive much in the summers). How about putting that on the same axle as the new one, which they did, but I should not have had to remind them of this. The go to was to sell me a second tire. The tire that I was told is in need of replacement is now in the front and I just had it inspected at Sullivan tire. They found no issue with the tire and I find it hard to believe that the one with the nail which was put on at the same time as the others was in the terrible shape that was described. This kind of stuff destroys customer trust. You may have sold me a tire but you have lost my trust. Warrantee work only is what you can expect from me.

Joel Kupstas

9/14/2026

William, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 214-6563 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

WARWICK, RI

Robert S|2024 Chevrolet Trailblazer

Confirmed Service Customer

7/30/2026

The service department is so professional and easy to talk to. I was completely informed as to what was going on and kept up to date

Michael Stevenson

8/2/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WARWICK, RI

Robert E|2026 Chevrolet Trax

Confirmed Service Customer

8/7/2026

They were very helpful

Joel Kupstas

8/9/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

JOHNSTON, RI

Mark H|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

8/17/2026

Friendly and effective service team!

Joel Kupstas

8/18/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WAKEFIELD, RI

PAULO A|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

8/17/2026

Very good services

Mohamed El

8/18/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WARWICK, RI

Gary J|2026 Chevrolet Silverado 1500

Confirmed Service Customer

8/17/2026

Easy to schedule, on time and job well done!

Michael Stevenson

8/18/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WARWICK, RI

MARTIN S|2026 Chevrolet Traverse

Confirmed Sales Customer

8/24/2026

Tarek was excellent. Very easy to work with

Tarek Ismaiel

8/25/2026

Martin, our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Balise Chevrolet of Warwick

Business Response

PROVIDENCE, RI

William L|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

9/24/2026

Nice

Michael Stevenson

9/26/2026

William, thank you for the high star rating! If you're ever in need of more help, please let us know!

Business Response

ossipee, NH

Jeffrey M|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

9/30/2026

Always have received top notch service here and this time was not different

Michael Stevenson

10/3/2026

Jeffrey, thank you; we appreciate your feedback! We're looking forward to your next visit with us!

Business Response

COVENTRY, RI

David A|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

8/24/2026

Always have a great experience had an oil change and they were very patient in giving me a quote on a set of tires

Michael Stevenson

8/25/2026

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WARWICK, RI

Richard W|2026 Chevrolet Equinox

Confirmed Service Customer

9/18/2026

Quick and easy

Joel Kupstas

9/20/2026

Richard, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CUMBERLAND, RI

William J|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

8/13/2026

Great service thank you very much

Michael Stevenson

8/14/2026

William, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PAWTUCKET, RI

Russell G|2025 Chevrolet Equinox

Confirmed Service Customer

9/29/2026

Stop these long surveys.

Joel Kupstas

10/2/2026

Russell, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

North Providence, RI

Dianne S|2024 Chevrolet Trax

Confirmed Service Customer

9/30/2026

I had a nail in my tire and as my car is a lease, I did not want to spend a lot of money on a new tire. Mr. Papa got me a used tire that matches perfectly!!!

Cristina Rosario

10/3/2026

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please don't hesitate to reach out!

Business Response

MIDDLETOWN, RI

Dianne T|2012 GMC Terrain

Confirmed Service Customer

8/18/2026

Everything went smoothly even though they were down a few technicians.

Michael Stevenson

8/19/2026

Dianne, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

WARWICK, RI

Kenneth M|2018 Chevrolet Cruze

Confirmed Service Customer

9/16/2026

Oil change was done in a timely manner despite the fact they were very

Michael Stevenson

9/17/2026

Kenneth, your satisfaction is important to us, so we want to sincerely thank you for choosing Balise Chevrolet of Warwick and we hope to see you again soon!

Business Response

CRANSTON, RI

Carlotta M|2026 Chevrolet Trax

Confirmed Sales Customer

9/16/2026

very pleasant and helpful - the salesperson was Dylan

DYLAN TEIXEIRA

9/18/2026

We're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Business Response

WARWICK, RI

Steven E|2013 Chevrolet Malibu

Confirmed Service Customer

9/25/2026

I can't say enough about the management of this service department and the exceptional professional look, it seems like it runs like a very well oiled machine no one seems stressed for frustrated. 37 years in the industry I wouldn't take my car anywhere else, I only hope that the ownership of this particular facility realize the quality of the management and service writer s.

Michael Stevenson

9/27/2026

Steven, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Balise Chevrolet of Warwick - Service. We look forward to your next visit! Take care!

Business Response

WEST WARWICK, RI

James F|2016 Chevrolet Malibu Limited

Confirmed Service Customer

9/11/2026

Ty

JOE PAPA

9/12/2026

James, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

JOHNSTON, RI

Amtrack A|2020 GMC Acadia

Confirmed Service Customer

9/11/2026

ty

Michael Stevenson

9/12/2026

Thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Business Response

WARWICK, RI

William G|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

9/19/2026

No hassle everything worked out perfect job

Michael Stevenson

9/21/2026

William, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

WARWICK, RI

Vinessa L|2014 Chevrolet Cruze

Confirmed Service Customer

9/25/2026

Cost was clearly stated before work was done and a coupon was even applied to help me save money!

Michael Stevenson

9/28/2026

Vinessa, we really appreciate your feedback! We can't wait to see you again, have a great day.

Business Response

WARWICK, RI

Wilford B|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

9/27/2026

HI, I'm not happy with the service at all. I took my truck in because it wouldn't start, and the transmission was leak fluid when i called initially, i was told the diagnostic would cost $199 the truck was there for six days they called to say it would cost $2,200 and i told them to go ahead with the job. the following day they called back and said is $2,500,i agreed, two days later the called again to say it would be $4,000 at that point, it felt like they were trying to rip me off, so i told them i will just come and pick up my truck they end up charging $398 for nothing they didn't find the problem they said was something to do with the transmission that was a lie i take it to somebody else and was just a wire and the transmission gasket shame on them how could i possibly be happy with this service?

Joel Kupstas

9/28/2026

Wilford, thank you for taking the time to leave us feedback about your experience with us. If you are willing to give us another chance, please contact us at (877) 214-6563 so we can understand your situation better in order to try and turn your experience around. Thank you, Balise Chevrolet of Warwick

Business Response

CRANSTON, RI

Mehrshad A|2017 Chevrolet Camaro

Confirmed Service Customer

9/28/2026

Everything was great. Thanks!

Michael Stevenson

9/29/2026

Mehrshad, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WARWICK, RI

Michelle B|2020 Chevrolet Trax

Confirmed Service Customer

10/6/2026

Always fast and courteous. I love my Chevy Trax!

Cristina Rosario

10/6/2026

Michelle, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WARWICK, RI

Jerry F|2019 Chevrolet Spark

Confirmed Service Customer

10/6/2026

Always pleasant and Joel is especially approachable.

Joel Kupstas

10/6/2026

Jerry, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WARWICK, RI

Denise M|2024 Chevrolet Equinox

Confirmed Service Customer

7/21/2026

Very professional and reliable service.

Michael Stevenson

7/22/2026

Denise, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

CRANSTON, RI

Jessica M|2025 Chevrolet Trax

Confirmed Service Customer

7/28/2026

I brought my car in for an oil change and inspection. The gentlemen who I dealt with was very professional and friendly. I was given an estimation of when my car would be ready and it was right on point.

Joel Kupstas

7/28/2026

Jessica, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WARWICK, RI

Ellen M|2027 Chevrolet Equinox

Confirmed Sales Customer

9/14/2026

A professional smooth experience.

Thomas Peasley

9/15/2026

Ellen, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WAKEFIELD, RI

Mary A|2026 Chevrolet Equinox

Confirmed Service Customer

9/28/2026

My experience was very good, everyone was professional.

Joel Kupstas

9/30/2026

Mary, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CRANSTON, RI

Robert D|2026 Chevrolet Trailblazer

Confirmed Sales Customer

10/5/2026

Salesman I dealt with (Moe) very upfront, professional, and very knowledgeable

Mohamed El

10/6/2026

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

WARWICK, RI

Harold A|2024 Chevrolet Trax

Confirmed Service Customer

7/13/2026

Excellent

Joel Kupstas

7/14/2026

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WEST WARWICK, RI

Luis C|2014 Chevrolet Corvette

Confirmed Service Customer

9/14/2026

Great. Joe is awesome and honest

JOE PAPA

9/15/2026

Luis, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WARWIO, RI

Shirlie O|2016 Chevrolet Cruze

Confirmed Service Customer

9/14/2026

I had a fantastic experience bringing my car to the service center at the dealership to have the front suspension repaired. When the repair was suggested, we needed some time to discuss it and make a decision. There was absolutely no pressure at all to get the repair done. Once we decided, the work was done within the time promised, the final cost was actually less than the estimate and Joel was able to apply a discount coupon as well as my GM rewards. More importantly, the work was done so well that the car drives better than it has in quite some time! It’s like they took years off of my vehicle’s lifespan! We are so happy that we made the decision to go ahead with getting the repair done.

Joel Kupstas

9/15/2026

Shirlie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Balise Chevrolet of Warwick. If you have any further questions, please give us a call. We're always happy to help!

Business Response

CRANSTON, RI

Joseph P|2019 Chevrolet Colorado

Confirmed Service Customer

9/20/2026

It was ok.

Joel Kupstas

9/22/2026

Joseph, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SWANSEA, MA

Liliana D|2017 Chevrolet Corvette

Confirmed Service Customer

9/20/2026

I always get treated like a queen at Balise -

Joel Kupstas

9/22/2026

Liliana, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HARRISVILLE, RI

Michael J|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

9/28/2026

Great professional Service

Michael Stevenson

9/30/2026

Michael, we are very happy to have provided you with such a positive experience! We hope you have a great day!

Business Response

W GREENWICH, RI

Steven E|2013 Chevrolet Malibu

Confirmed Service Customer

9/12/2026

I appreciate the service the professionalism and most importantly the honesty and consistency thank you Mike

Joel Kupstas

9/14/2026

Steven, we want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WEST WARWICK, RI